

You will need to provide evidence of ownership of the domain name and the data within the domain. If you're unable to recover your administrator account through the automated self-recovery flow outlined above, you may be able to use supported-assisted recovery. Recover administrator access using support-assisted recovery If so, click Contact support and follow the steps below. The recovery wizard may provide an option to initiate a support-assisted recovery flow.If you purchased your Google service from a Google reseller, go to Contact your Google reseller.
Restore admin bar access password#
Ask another admin in your organization with Super Admin privileges to reset your password using the Google Admin console.If you still can’t reset your administrator password If the CNAME isn’t found in 48 hours, you’ll get an email letting you know the password recovery was unsuccessful. If you're having trouble answering them, go to Tips to complete account recovery steps. You don't have to answer all the questions correctly to verify that it’s your account. Answer the questions about your Google Workspace account.Use the password reset link to reset your password and sign in to your account.After Google verifies the new CNAME record, you’ll get an email with a password reset link.

Restore admin bar access verification#

Click Next Try another way until you get to this screen:.This option works best if you are familiar with managing domains. If you don’t have recovery options set up, the recovery wizard asks you to verify your domain. Option 2: If you did not set up email or phone recovery information Go to Allow super administrators to recover their passwords for details. Your organization doesn’t allow admins to reset their own passwords.You didn't add recovery information to your admin account.Reasons you might not have recovery email or phone options Follow the instructions to reset your password. If you have a recovery email or phone number set up for your account, Google will send you a verification code. Enter your recovery email address or phone number, then click Next.Or, you might receive a message to enter an email address so support can contact you later.įorgot the email address you use to sign in Go to and enter the email address you use to sign in to your administrator account.
